C
Hints and Tips

This appendix describes several hints and tips which enable the use of Oracle Enterprise Manager, its components, and the Intelligent Agent.

Topic	See Page
Troubleshooting	C-2
Manually Creating, Dropping, or Upgrading the Repository	C-2
Using Online Help	C-3

Troubleshooting

The following are possible troubleshooting issues.

System Registry Errors

If a message alerts you that the Oracle Installer was unable to register Enterprise Manager components or you have trouble running any of the programs, you must register the components manually after exiting the Oracle Installer. Use the Windows File Manager or Explorer to locate the ORACLE_HOME\SYSMAN\OLE2 directory, then double-click on each of the .REG files to register each component.

If you have problems with the parameters or task property sheets when creating a job with the Job Scheduling system, the .OCX files may have failed to register properly during registration. To register the .OCX files, perform the following steps:

1. Open a DOS window and change to the \ORACLE_HOME\BIN directory.
2. Enter DIR *.OCX to list the all .OCX files.
3. Enter REGSVR32 name.OCX for each .OCX, where name corresponds to each of .OCX filenames. For example:

   regsvr32 vojt.ocx
   

Job and Event Systems

If you are having trouble using the Job or Event systems of the Console, check the Daemon and Agent trace file and look for error messages saying the Daemon could not resolve an agent address into a host name. On a Windows NT platform, you can also check the Event viewer in Administrative Tools.

Intelligent Agent

If the Intelligent Agent does not start, check one of the following areas for information:

• ORACLE_HOME/network/log/dbsnmp*.log file for errors on UNIX
• Select Application from the Event Viewer on Windows NT.

Manually Creating, Dropping, or Upgrading the Repository

If the automatic repository create or upgrade (validate) operation fails, you can run the operation from the DOS command line. You can also drop a repository from the DOS command line.

1. Open a DOS window and change to the \ORACLE_HOME\BIN directory.
2. At the DOS prompt, enter vobsh followed by one or more of the command line switches in Table C-1, "Command Line Arguments for vobsh". For example, the following command validates and, if necessary, upgrades the Enterprise Manager repository.

   vobsh -c "scott/tiger@mydb" -o VALIDATE -p "Enterprise 
   Manager"
   

Command line arguments are:

-b	Sets batch mode. All prompting will be disabled.
-c cn	Sets the connect string. The parameter cn must be a quoted string containing the user/password specification, such as "scott/tiger@mydb".
-h	Displays the command line options.
-o option	Sets the repository manager option. Valid options are CREATE, DROP, and VALIDATE the repository.
-p name	Sets the product name and identifies the specific repository. The name must be a valid sub-component name or a valid group name. Valid sub-component names are Enterprise Manager, Software Manager, Oracle Expert, and Oracle Trace. Valid group names are: ALL, CONSOLE, PERFORMANCE. ALL and PERFORMANCE include all sub-component repositories. CONSOLE includes the Enterprise Manager and Software Manager repositories. The name parameter must be in quotes.

Table C-1 Command Line Arguments for vobsh

Using Online Help

Enterprise Manager uses online help to provide additional information on the entire product and its optional components. To display context-sensitive help on the Console, perform the following steps:

1. Move the mouse pointer to your specific area of interest.
2. Press the F1 key.

If you want help on a particular dialog box, press its Help button. You can also access the help system from the Help menu on the Console. The Contents page lists the major help topics by title. The Index page lists topics by key words. The Find page is a Windows user option that can be set up with a wizard. The setup is performed the first time you access the page.

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